FAQs
Access detailed answers to common questions and concerns.
Frequently asked questions and responses
Alongside our competitive rates, we take pride in being accessible for any queries you may have throughout your loan journey. We welcome everyone, from first-time buyers to seasoned investors, and are dedicated to supporting you whenever you need assistance.
What does a broker do?
A broker is a finance expert who collaborates with you individually to explore your borrowing objectives and assess how much you can potentially secure. They generally offer a more customised service compared to traditional lenders and have access to a variety of loans from multiple institutions, allowing them to identify the most suitable loan conditions for your specific needs.
Do you charge fees for home or investment loans?
There are no additional repayments or costs when securing a loan through a broker. Brokers earn a commission from the lender for bringing in new clients, but this does not influence your interest rate or any other terms of the loan agreement.
Is it more expensive to use a broker?
Utilising a broker is at no cost to you, as the lender compensates your broker. With access to a wide range of loan options from different lenders, brokers can help you discover the most fitting loan for your situation. Typically, this involves the most competitive rate available at the time, along with features that suit your requirements best.
Some brokers may impose service fees, which must be communicated before they commence their services.
How much can I borrow?
While our borrowing calculator can provide a general indication of the amount you may qualify for, we recommend reaching out to our team for a more accurate evaluation. We can discuss your options and delve into your circumstances in greater detail.
Should I choose a fixed or variable rate?
As the name implies, variable-rate home loans have interest rates that fluctuate over time. They typically offer more flexibility compared to other loan types, featuring options like redraw facilities and the ability to make additional payments. However, they do not guarantee fixed repayment amounts.
In contrast, fixed-rate home loans provide consistent monthly repayments – you will know exactly what you need to pay each month throughout the loan term. Although these loans may lack some flexibility in features, they offer borrowers a sense of security when planning their repayments.
When deciding which loan type suits you best, it’s important to consider what matters most to you – whether it’s flexibility or certainty regarding your monthly payments.
Which lenders do you partner with?
Through our connection with a mortgage aggregator, we have the advantage of accessing loan options from more than 50 different lenders. This allows us to assist you in finding various suitable options tailored to your unique circumstances.